Privacy Policy
This Privacy Policy describes how Doxwel IV Therapy Lounge & MedSpa (“we,” “us,” or “our”) collects, uses, and protects information from individuals who visit our website, receive services, or otherwise interact with us (“you” or “Consumers”).
We are committed to maintaining the privacy, confidentiality, and security of your information while providing a high level of care and service.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Date of birth (when applicable for services)
- Health-related information necessary to provide safe and appropriate treatment
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and device
- Pages visited and interaction data
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and analyze website performance.
2. How We Use Your Information
We use your information to:
Provide and Personalize Services
To safely deliver treatments, perform consultations, and tailor services based on your individual needs.
Communication
To:
- Respond to inquiries
- Send appointment confirmations and updates
- Share relevant promotions or announcements
By providing your phone number, you consent to receive SMS communications. Message and data rates may apply. You may opt out at any time by replying STOP or UNSUBSCRIBE.
Marketing and Experience
To provide information about services, promotions, or updates that may be relevant to you.
Website Optimization
To improve functionality, content, and user experience.
3. How We Share Information
We do not sell your personal information.
We may share your information only in the following circumstances:
Service Providers
With trusted third parties who assist in operations such as:
- Payment processing
- Scheduling systems
- Marketing platforms
These providers are required to maintain confidentiality.
Legal and Regulatory Requirements
When required to comply with applicable laws, regulations, or legal processes.
Business Transfers
In the event of a merger, sale, or restructuring, your information may be transferred as part of the business assets.
SMS/Data Protection Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Health Information & Confidentiality
Because we provide medical and aesthetic services, certain information collected may be considered health-related.
We take appropriate measures to safeguard this information and limit access to authorized personnel only.
However, information submitted through the website or unsecured communication channels (such as email or text) may not be fully secure.
5. Your Rights and Choices
You may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, where permitted by law
- Opt out of marketing communications at any time
To make a request, please contact us using the information below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet can be guaranteed to be 100% secure.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on our website with a revised “Last Updated” date.
8. HIPAA & Communication Disclaimer
While we take appropriate measures to safeguard your personal and health-related information, communications through our website, email, text messaging, or other non-secure channels may not be fully secure.
These forms of communication are intended for general inquiries, scheduling, and informational purposes only and should not be used to transmit sensitive medical information.
If you choose to share personal or health-related information through these channels, you acknowledge and accept the potential risks associated with electronic communication.
For matters involving detailed medical information or sensitive concerns, we recommend discussing them directly during your consultation or through secure, in-person communication
9. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Doxwel IV Therapy Lounge & MedSpa
8 W. Main St
Denville, NJ 07834
info@doxwel.com
973-453-6633